From the shop
Springs and cables are under a great deal of tension, and the proper way to handle them is well understood: the right winding bars, the door clamped, the tension released in steps. That care is simply how the job is done. It is also why our repairs hold and why the door runs true afterwards.
— Fairmont Garage Door Repair Co.
Hours
Garage door services
We see a lot of doors that were installed well and then forgotten. Most of what we do is bringing them back: fresh rollers, correct spring tension, a tidy opener setup. Where a door is beyond that, we walk you through replacement.
Repairs
Whether the door was hit, has drifted out of alignment or has simply grown loud and tired, the work in this group aims at the same result: a door that runs smoothly, seals properly and does not need thinking about.
Springs
The heaviest part of our trade is quiet when it is done right. A door with correctly sized springs, sound cables and bearings that turn freely rises with two fingers, and that is the result every hardware service here is aimed at.
Openers
Opening on its own, or ignoring the remote from the driveway while the wall button works, points to a receiver or remote fault rather than a motor fault. We find the real cause instead of guessing.
New Doors
High-lift conversions raise the horizontal track toward the ceiling so the door opens higher, clearing a car lift or a tall truck. It is a change to the track, the drums and the springs, and it needs an opener that suits.
Insulated Steel Garage Door Installation
Wind-Rated Garage Door Replacement
Carriage-House Garage Door Installation
Full-View Glass Garage Door Installation
New-Construction Garage Door Installation
Commercial Sectional Door Repair
Commercial Rolling Door Repair
High-Lift Garage Door ConversionLondon
Garage Door Cable Replacement
Standing inside with the door closed, you notice the cable on the right side near the floor has gone fuzzy. A handful of broken wires stick out like a bottle brush and the steel underneath is brown.
Garage Door Cable ReplacementUsuallyCommercial sectional door service.
WhyHigh-cycle springs and heavy-duty rollers suit doors that work this hard.
UsuallyCommercial rolling door repair.
WhyGuide alignment, curtain slats and the barrel spring are checked and adjusted.
UsuallyCommercial operator repair.
WhyMotor, limit switches and control board are tested; an operator sized for the door is set up correctly.
UsuallyPhoto-Eye Sensor Alignment or Replacement
WhyThe sensors are only as good as the thin two-conductor wire that links them to the opener.
UsuallyGarage Door Remote and Keypad Programming
WhyOver the years a garage accumulates controls: a remote in each car, one on a hook by the door, a keypad outside, a button in a vehicle you sold.
UsuallySmart Garage Controller Setup
WhySmart garage controller setup gives your garage door a place in your phone: open, close, see whether it is up or down, and hear about it when something changes.
Open 24/7
Garage door cables carry the weight of the door as tension held by the springs, which is why the work follows a careful, well-rehearsed sequence rather than simply hooking a cable back on. On a torsion system the technician clamps the door, disconnects the opener and unloads the springs with…
1 of 3
We arrange a visit around your day and confirm the technician's arrival. If the door is stuck open, tell us so we can plan for it.
2 of 3
Nothing is replaced until the whole door has been inspected. We photograph wear where useful so you can see what we are describing.
3 of 3
The door is repaired, run through its cycles, and demonstrated to you. We leave the old parts if you want to see them.
Middlesex, Ontario
2021 census · what it means at the door
52%Older homes
About 52% of homes in London were built in 1980 or earlier, according to the 2021 Census.
Where most houses were built a generation or more ago, a good share of garage doors are still the originals: wood or early steel sections on extension springs. Those doors respond well to fresh pulleys, safety cables and a careful balance, and the technician carries the parts for them.
49%
Single-detached houses make up about 49% of homes in London (2021 Census).
A neighbourhood with a mix of detached houses and townhouses or condos means a technician moves between a wide family double door and a narrow single in a row within the same afternoon. The van carries hardware for both, and each visit is planned for that door.
Whether the door is sitting crooked, jammed partway or on the floor; whether you can see a cable hanging loose, frayed or wrapped around the shaft; whether there is a spring above the door or springs along the tracks; the door's rough height and whether it is a single or double; and what happened just before, such as the door coming down on something. A photo of the drum end and the bottom corner is useful.
Yes, and both cause trouble. A cable that is too long runs out of drum groove and starts a second layer over the first, which wears it and throws the balance off near the top of travel. A cable that is too short leaves the door hanging out of level or the drum without a secure wrap. The correct length comes from the door height, the drum and the lift type, so the technician measures rather than guesses.
Leave it. With one cable slack the door is being carried on one side only, so it is unbalanced and may bind or drop unevenly when moved. The technician arrives with clamps and a method for taking the door's weight before anything is moved, and that is the moment to lift it. Until then a stationary door is exactly what you want.
On a two-spring door both springs have completed the same number of cycles, so the intact one is usually close to the end of its life as well. Replacing the pair gives the door two matched springs sharing the load evenly and a fresh cycle count on both sides. The technician looks at the remaining spring's condition and the door's configuration, then explains the reasoning so you can choose the scope with a clear picture.
Low. The industry checklist expects the beam no more than roughly 15 cm (6 in) up from the floor, so that a small child, a pet or a bicycle wheel breaks it. Both sensors are set at the same measured height and level with each other, since a difference of a couple of centimetres is enough to lose the beam. Within that rule the technician can raise them a little to keep them out of the strip where slush collects.
Open 24/7 · same fees any hour
On-site assessment preferred · (226) 781-8403 · open 24/7
